Changing the name of a user:

Once a user has been created, everything in the user's "Profile" can be changed.

If a username is not satisfactory, then we recommend two options:

1)      Tell the user it doesn't affect the application; or

2)      Remove the username and start over.

To remove users, go to Setup >> Manage Users

If pencil icons don't appear in the far left column, check the "VIEW" radio button at the top left of the screen.

Find your user, by either

1)      Paging

2)      Searching

Click the pencil in the user's row and  check "No" for Autorized User."

Then select "Return" at bottom of screen.

Click on "Add New User" on bottom of screen.

Add/Register user by filling out form.

************************************

Navigate to Setup >> Customize Settings

Select Users Tab and Assign user to respective department/division

 ***********************************

Notes: User will get an email and have to be re-inducted into the system.

For auditing purposes, deleting users is a bad practice. Also, if a user submits an issue or is assigned to an issue, task, corrective action, etc., deleting users is certainly not a feasible alternative.