Risk Assessment

Open RiskManager™ by selecting "Manage Issues" from the menu, and clicking "RiskManager™".  Select the issue you want to manage, and click the "Risk Assessment" tab.  The "Issue" section displays the description that was given when the issue was created, the "Risk Statement" section allows you to view and update the issue's risk statement, and the "Recommend Corrective Action" section allows you to recommend a corrective action.

To update the issue's risk statement, go to the "Risk Statement" section and enter the new or updated risk statement in the text field, then click the "Update Risk Statement" button.  To recommend a new corrective action, go to the "Recommend Corrective Action" section and enter the new corrective action in the text field, then click the "Add" button.

Risk Matrix

The "Risk Matrix" section provides a tool for assessing risks.  There is a graph showing probability of occurence versus severity, color-coded with green, yellow, orange, and red to indicate low risk, medium risk, significant risk, and high risk, respectively.  Below the graph are three drop-down lists, used to assign the issue a probabilty, severity, and risk assessment.  When the mouse is moved over a cell in the graph, a description of the probability of occurence and severity represented by that cell is displayed in the area beside the graph.  When a cell is clicked, the values selected in the drop-down lists are updated to the values indicated by the selected cell.  When the desired values are selected, click the "Update" button to update the issue.  You can also click the "Cancel" button to restore the values selected in the lists to match the values currently set for the issue.

Issue Status

The "Issue Status" section displays the issue's current status, and allows you to update the status.  To update the issue's status, select the new status from the drop-down list, enter an explanation for the status change in the text field, and click the "Update Status" button.  The issue's status will be updated, and a status change comment (visible in the "Comments" section under the "Details" tab) will be added to the issue containing the explanation for the status change.