To submit an issue, first click on "Submit a New Issue" under "Submit Issues" on the menu bar.  This will load the "Report Issues" wizard.  You can navigate through the wizard using the "Next" and "Previous" buttons.  After the issue is submitted, the system will send you an email with a link to the issue in the IssueManager™.

Nature of the Issue/Concern

In this section you will define the type of issue you are submitting.  You can check the "Anonymous Report" checkbox if you want to submit the issue anonymously.  You will specify the division to which the issue applies, and the type of issue (safety, security, quality, or compliance).  If you are submitting a safety issue, you will also specify the type of safety report.

ASRS Details (Safety Issues)

In this section you will enter the ASRS details for the issue.  This section is only accessible for aircraft related safety issues.  This section will not be accessible if you selected a type of issue other than safety, or if you selected "General/Occupational Safety" as the type of safety report.

Short Description

Here you should give the issue a descriptive title.  You should also provide a brief description of the issue.

Where and When Occured

This section allows you to provide information about where and when the issue occurred.

People Involved/Witnesses

Here you can identify people who are associated with the issue.  For each person you identify, you can enter their name, their phone number, their job title or position, and their role in the issue (if they were a witness, a victim, a supervisor, or otherwise involved).  After entering all available information for a person, click the "Add" button to add their information to the issue.

Recommended Corrective Action

In this section you can enter any recommendation you may have as to how the issue should be resolved.

Review

This section allows you to review the information you have entered.  If you want to add or edit anything, you can use the "Previous" button to return to previous sections.  If you are ready to submit the issue, click the "Finish" button.