Many safety consultants may believe operators are ready to perform safety analyses based on information obtained through reactive methods of safety data collection during the latter stages of Phase 1. However, the layman may believe this is not logically possible because reactive risk management processes are not developed until the beginning of Phase 2. We urge you to remember that operators should work on SMS implementation tasks in a staggered consecutive approach and not the sequential style.
Visualizing an SMS implementation plan's progress can be difficult unless one possesses tools like sophisticated project planning software. SMS Pro has a very user-friendly SMS Implementation Plan Manager that allows managers to easily see the status of activities within each phase. Furthermore, auditors and/or mentors can review the operators SMS implementation progress and leave comments or notes that serve as great documentation.
In conclusion, ICAO SMS Implementation tasks that are to be completed in Phase 2 include:
- Implement reactive risk management processes
- Deliver training relevant to reactive risk management processes
- Maintain documentation relevant to reactive risk management
- Maintain means for safety communication
Hazard reporting can be considered as part of Phase 1 (developing & establishing means for safety communication). Risk management processes are not practiced until Phase 2. In short, aviation service providers need a means to not only report issues, but to formally conduct:
- Risk Assessments;
- Classify Reported Issues;
- Manage Corrective/Preventive Actions;
- Conduct Investigations; and
- Communicate Findings/Lessons Learned.
SMS Pro™ has very robust and user-friendly SMS tools to manage ICAO SMS Phase 2 implementation requirements, as well as the other SMS implementation phases. When you use SMS Pro™ to its full potential, your organization will fully comply with ICAO SMS requirements.
Learn more about SMS Pro's Web-based hazard reporting software tools.