Risk and Management for Airlines & Airports
You have been collecting data. Your safety reporting culture has been improving and users are submitting accident and incident reports whenever they see something in your airline or airport that can be improved. In no time at all, you will be having mountains of data. But the question is: "how is risk management in your airport or airline made easier with all this data?" How do you make sense of all this data and identify areas for improvement?
The answer is right before you when you use SMS Pro's easy reporting tools. Reporting tools work best when safety managers are classifying their reported issues in a logical fashion. Because risk management and hazard classification is often a subjective task, the fewer managers classifying hazards and risks in your organization, the better. The old saying: "too many cooks spoil the stew" is very true when it comes to hazard classification.
OK, reports have come in. Reports are being risk assesses by safety managers. AND you are classifying issues. Very, very important. Without hazard and risk classification, you are missing out on major benefits of your aviation safety software.
There are times when you may need a list of all reported issues that have been classified in a certain way.
Classification Report allows you to see lists of reported issues by Classification Types. These classification types include:
- Types of Issues
- Human Factors (HFACS)
- Business Processes
- Identified Proactive Hazards
- Mission Delays
A radio button list exists on the page and only one classification type can be selected at one time.
Risk Management Processes Should Not Paralyze Your Operations
Risk analytics is a common task by any safety manager or department head in your aviation company. For this reason, Safety Managers and Department Heads have access to the Classification Report module for managing risk. Safety managers should also train the department heads on the risk management process so they understand how your entire safety program works. By all means, listen to their feedback, but don't allow them to exert too much pressure during the risk management process. Examples during risk assessment abound. A common example of risk assessment during the risk management process is having a reported incident or accident come into the system and three managers arguing over how it should be risk assessed and classified. They become so embroiled in the argument that they spend all morning wasting productive time over a simple, subjective task. I'm sure you have your own example of risk assessment "paralysis by analysis." We've all been there.
The Classification Report module is the fruit of your "objective risk assessments." If any issues have been classified for this classification type, a tree view of classifications expands.
Note: only classifications that have been used are present in the tree view. This ensures you are not wasting time clicking classifications that have no issues.
When you select a classification from the tree view, a list of issues appears. For each issue, you should see a link (with the Issue Id) in each row that will take you to the Issue Manager. Each row also contains:
- Issue Title
- Date Reported
- Whether Issue is Proactive (P)
- Highest Risk Assessment
- Last Risk Assessment
- PDF link that Generates a PDF
Several filtering controls exist at the top of the module. These include:
- Start Date for Issue Reporting
- End Date for Issue Reporting
- Type of Concern (Safety, Security, Quality, Compliance or Environmental)
- Is KPI (Key Performance Indicator)
Applying a filter will affect the list of issues returned when you select a classification type.
More Aviation Risk Analysis & Management Information
FAA Risk Management Handbook (PDF)
Safety Risk Management Resources by FAA (System Safety Process Steps)
Operational Risk Management Training by SCSI
Skybrary Aviation Risk Management Overview